Frequently Asked Questions
WHERE ARE MY ITEMS BEING SHIPPED FROM?
Our products ship from our different facilities around the world. Ideally, your order will be fulfilled in a facility where the ordered product is available and is closer to the end destination.
WHERE DO YOU SHIP?
You'll be really glad to hear that we ship to every country! If you'd like to make sure, send us a message first just to confirm! hello@luxurtraveller.co.uk
CAN I AMEND MY ORDER?
Usually once an order is placed, all orders are automatically get fulfilled right away to ensure customers recieve their orders as fast as possible.
WHY HAS MY ORDER NOT SHIPPED?
We always aim for orders to be shipped out within 1-3 business days. If for any reason your order has not been shipped past this time duration, please email hello@luxurtraveller.co.uk.
IS LUXURTRAVELLER LEGITIMATE?
YES! We are of course legitimate! There are many websites that falsely claim to be able to help save wildlife if you purchase from them, so be cautious from where you purchase from. Make sure to also take a look at some of our donation certiifcates before making a purchase.
HOW MUCH MONEY HAS LUXURTRAVELLER RAISED TO SAVE WILDLIFE?
So far, we have donated +$9642.74 across many charities and wish to further increase this amount in the future with your help
WHAT CHARITIES DO YOU WORK WITH?
We work with the following charities:
Helping Rhinos
CannedLion.org
Spaceforgiants
Ping An A Fu
CannedLion.org
Spaceforgiants
Ping An A Fu
ARE YOUR T-SHIRTS SUSTAINABLE AND ENVIROMENTALLY FRIENDLY?
We do our best to be as sustainable and environmentally friendly as possible. Our products are sourced from certified suppliers such as Bella Canvas, who would be considered as following an eco-friendly process as they focus on water and energy reduction, as well as recycling any excess fabric and waste.
Also, our printing processes have been made as socially responsible and sustainable as we could. We follow a Made to Order structure which means our products are only created once the order has been placed, creating less fabric waste than conventional manufacturing.
We also use Kornit machines and inks for our printed garments. Kornit uses high-quality, water-based vegan inks that they formulate, test and produce in their own factories. These inks are non-hazardous, toxin-free, biodegradable and certified with an OEKO-TEX Eco Passport.
HOW MUCH DOES LUXUXRTRAVELLER DONATE TO EACH CHARITY?
Luxurtraveller donates 10% of net income directly to charities we support. Luxurtraveller has to take into account, manufacturing, shipping and marketing costs.